1. The customer is responsible for all return shipment/freight charges. For product returns that are not a result of a BeltBuy error, you will need ship the item at your own expense. All items should be RETURNED TO:
BeltBuy c/o Returns Department ,
4E, Lianhua North Xinlian Building, No. 1116, Lianhua Road, Lianhua North Community, Lianhua Street, Futian District, Shenzhen,China 518000
2. All returned merchandise must be purchased from beltbuy.com and returned within 60 days of date of purchase.
3. To return an item as a result of a beltbuy error, please contact our customer support team by phone at 8613652441326 or by email at email@example.com to receive a merchandise return label.
Please note we are unable to send merchandise return labels for international returns at this time.
4. If a merchandise return label is provided the number must be clearly visible on the outside of every returned package. The returned package should include a copy of your receipt for the purchase of the returned product.
5. No return shipment carton may exceed 50 lbs. in weight.
6. All Consumable items such as food and supplements must be returned in their original unopened condition to receive a full refund.
7. Once the returned merchandise is received a credit will be issued based on the original payment method. Please allow up to thirty (30) days for processing.
8. Once the returned merchandise is recieved, the payment will be refunded via Paypal.